West Edmonton Mall Property Inc. ("WEM") provides public access to the Internet through the WEMiSphere Wi-Fi Services. There are potentially serious security issues with any smartphone, tablet, notebook, or general purpose computer (“computer”) connected to the Internet without the appropriate protection. This can be true of connections made through a wireless network, a cable modem, dial-up access or otherwise. These security issues range from viruses, worms and other programs that can damage the user's computer to attacks on the computer by unauthorized or unwanted third parties. These parties, known commonly as "hackers" may attempt to penetrate the user's computer and download information from the user's computer. If the user has unprotected files on the computer, these files may be visible to hackers on the Internet, potentially including parties with criminal intent. Hackers also exploit vulnerabilities in operating systems to cause malicious damage to a user's computer or even a whole company's network, up to and including the destruction or deletion of files or the re-formatting of drives. It is recommended that the user uses either a personal firewall or Virtual Private Network systems to protect this information. WEM advises the user that he/she should consult a security expert to determine whether there are any potential security holes in their computer's configuration.
EACH OF WEM, THE OWNER AND MANAGER OF THE VENUE AT WHICH THE INTERNET IS ACCESSED SPECIFICALLY DISCLAIMS ANY LIABILITY FOR UNAUTHORIZED THIRD-PARTY SECURITY BREACHES OR THE RESULTS THEREOF. WEM PROVIDES ACCESS TO THE INTERNET AND THE WEM NETWORK ON AN "AS IS" BASIS WITH ALL RISKS INHERENT IN SUCH ACCESS. BY CONNECTING TO THE WEM NETWORK, THE USER ACKNOWLEDGES THE RISKS ASSOCIATED WITH PUBLIC ACCESS TO THE INTERNET AND HEREBY RELEASES AND INDEMNIFIES WEM, THE OWNER AND MANAGER OF THE VENUE AT WHICH THE INTERNET IS ACCESSED, AND ANY AFFILIATE OF THE FOREGOING PARTIES FROM ANY DAMAGES THAT MIGHT OCCUR.
For your information, we have set forth some common security problems. Please note that this list is not intended to be exclusive, and new security risks are being developed on a daily basis. Here are some common risks:
In certain configurations, every packet of information on the Internet can be "sniffed" by a third party. In the case of a wired network connection at a WEM facility, the packets are on a switched network. This prevents packet sniffing on the WEM network. However, in a wireless connection commonly known as Wi-Fi, packets can be "sniffed" by someone on the wireless network with the appropriate software. This allows the hacker to see every piece of information that the user sends across the network.
There are a few precautions that you can use to protect your information.
- Do not send any sensitive information including passwords, credit card or other sensitive information using a wireless connection.
- Use a Virtual Private Network (VPN). VPNs encrypt all of the information sent by the user, so the information is useless to a hacker.
- Ensure that the web browser session uses secure sockets. This is often identified with a web address that begins with "https".
Using 'spoofed' e-mails and fraudulent websites phishing attacks are designed to fool recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. By hijacking the trusted brands of well-known banks, online retailers and credit card companies, phishers are able to convince up to 5% of recipients to respond to them. To help protect yourself from phishing attacks always confirm that the web site is signed with a digital signature from a trusted authority that validates the authenticity of the site's host. If in doubt you should contact a company representative directly to validate the website's authenticity before trusting that site.
Note that security on the Internet is a rapidly changing landscape. New attacks are springing up all of the time. WEM recommends that you consult with your company's security experts to ensure that your computer is protected when you are on the Internet. Note that these security holes exist not only on public access networks provided by WEM, but also on any Internet system such as a DSL or Cable Modem connection in your home or office. The suggestions given herein are provided as a courtesy, and do not replace specific personalized advice provided by your network administrators, company computer security personnel or other security experts with whom you may be working.
WHILE WE HAVE ENDEAVOURED TO BE ACCURATE AND TO PROVIDE INFORMATION FROM SOURCES WE BELIEVE TO BE ACCURATE, WE DISCLAIM ANY OBLIGATION TO UPDATE THIS, AND WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOU MAY INCUR, INCLUDING FOR SPECIAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS (WHETHER FORESEEABLE OR NOT) BY RELYING ON THE ADVICE HEREIN.
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